GDPR Compliance Statement

Our Commitment to GDPR

Silent Sphere is committed to protecting the privacy and security of personal data in compliance with the General Data Protection Regulation (GDPR) for our European clients and partners.

1. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to perform a contract with you
• Legal Obligation: When we must process data to comply with legal requirements
• Legitimate Interests: When processing serves our legitimate business interests while respecting your rights

2. Your Rights Under GDPR

If you are in the European Economic Area, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing

3. Data Protection Officer

For GDPR-related enquiries, you can contact our Data Protection Officer:

Email: [email protected]

4. International Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Other legally approved transfer mechanisms

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Security Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

7. Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay, and where feasible, within 72 hours of becoming aware of the breach.

8. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month, though this may be extended in complex cases.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state of your residence, workplace, or where an alleged infringement occurred.

10. Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated to affected individuals.